You usually have no problem waiting in line to get services. But when it comes to using your Macbook Pro, it may be another story.

1. Mac Software Update Stuck On Restart
2. Mac Software Update Locking Up During Restart Windows 7
3. Mac Software Update Locking Up During Restart Iphone
4. Mac Software Update Locking Up During Restart Windows 10

It allows checking the functionality activated during startup and performing its diagnostics. To launch Safe Boot, turn off your Mac, then start it up holding down the Shift key. If you wish to get feedback on how the process is going, restart the computer holding down the Shift and Command-V key combination. While the Mac is entering the Safe.

For me, I hated it when the applications I use became unresponsive, not to mention that when the entire system froze up. Although I was told that patience is a virtue, somehow I just don’t have it with my beloved MacBook.

How about you? Does your MacBook Pro sometimes freeze or hang up for no reason? Or the spinning beach ball often appears?

1. A frozen Mac is a rare occurrence, but Macs (like all computers) run in cycles, and sometimes the software gets stuck in a loop. When this happens you may find an app like Word, or the whole of.
2. Jun 12, 2018  - After the high performance graphics hardware is disabled, F10 to save the BIOS settings and restart. Check Device Manager to see if both display adapters are showing - if so, you are still stuck. Hopefully only the Intel will show. Try the update.

If this has happened to you, be aware that your MacBook Pro may have some issues. But, there are always fixes out there.

I’ve grouped all MacBook freezing issues into four different scenarios (thanks to our reader Carol’s feedback). Find the one that applies to your situation and follow the guide to fix the issue.

Scenario 1: An app is frozen (you can move cursor)

Details: this kind of apps usually demand a lot of system resources to process. For example, Adobe Photoshop, iMovie, or sometimes the web browser you use Safari. When you click around, the app just hangs with the cursor spinning like a pinwheel. The application won’t respond to any commands.

Reasons: the app may be waiting for other hardware resources to become available, or the software may have a bug that drops itself into a calculation loop.

How to Fix:

1. If you haven’t saved your work, wait for a few minutes. It may become responsive again (hopefully).
2. Otherwise, simply force quit the app. To do so, go to the Apple logo on the top left corner, click on it and select the “Force Quit” option. Then highlight the unresponsive app, and click “Force Quit” to exit.

You can also press “Command + Option + Esc”, it does the same thing.

Warning: a force quit on a running Mac application may cause you to lose any content that hasn’t been saved. Be cautious before you take this action.

Scenario 2: macOS totally freezes (you can’t move cursor)

Details: the whole system becomes completely unresponsive. You are unable to use the keyboard to type, the mouse cursor is unable to move as you want, the same screen seems just hang there for good. Sometimes you also hear the loud noise coming from the fan (if you are using an old MacBook with an HDD inside).

Reasons: It happens on rare occasions, but the issue could result from over-used system resources, MacBook Pro uptime too long, hard disk errors, etc.

How to Fix:

1. You’ll have to do a hard reboot. Press the power button for 3-5 seconds to force a shut-down of the computer. Press it again to restart.
2. Clean up your MacBook hard drive and fix potential disk errors — you can do this quickly using CleanMyMac.

Note: if this happens while you’re updating to latest macOS, the progress bar keeps hanging at 99% (or only one minute remaining), you’ll have to quit the update. A working solution is: first upgrade your MacBook to an ealier version, then update to the latest version.

Scenario 3: MacBook Pro keeps freezing randomly

Details: Your Mac just freezes without any signs and it happens every few hours or days. One second your MacBook is working perfectly fine, the other second everything just hangs up — the cursor won’t move. If you were watching a video, horizontal lines cut through the screen. It seems the only solution to make it work again is to hold the power button to reboot.

Reasons: your MacBook’s hardware has problems — for example, you just installed extra RAM improperly or the System Management Controller (SMC) has some issues.

How to Fix:

1. Reset SMC and RVRAM. Learn how to do so from this MacWorld tutorial video.

2. If the random freezing still happens, take your MacBook Pro to an Apple Genius Bar or a local computer shop and have a geek run hardware diagnostics. Then fix the issues based on their suggestions.

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Mac Software Update Stuck On Restart

Scenario 4: Mac cursor freezes while opening a specific app

Details: Your Mac cursor would freeze (for anywhere from 30 seconds to 2 mins) when you launch apps like Photos, Time Machine, Adobe Photoshop, etc.

Reasons: You’ve enlarged the Mac cursor.

How to Fix: Adjust cursor size to normal.

1. Click on the Apple logo on top left, select “System Preferences.”
2. Then click “Accessibility” > “Display.”
3. You’ll see a window (as shown below), navigate the cursor size bar and adjust it to normal size.

Final Words

Due to the complex nature of computer issues, sometimes it’s inevitable that you may encounter other scenarios not introduced here. I’d appreciate it if you can kindly share your stories here. Anyway, I hope this troubleshooting article has helped you unfreeze your Mac, and that the rotating beach ball won’t come back.

Any further questions, leave your comment below.

About unexpected restarts

Rarely, your Mac might experience a software or hardware issue that requires it to restart. When it starts up again, you might see a message that your computer was restarted because of a problem.

Unexpected restarts are usually caused by software installed on your Mac, or by devices connected to your Mac. If the issue causes your Mac to restart every time it attempts to start up, your Mac might eventually shut down. Use the steps below to check the software and hardware on your Mac.

Check your software

If the issue is caused by software on your Mac, one of these steps might help:

• Install all available software updates.
• If your Mac suspects that a particular app caused the restart, it might ask whether you would like to move the app to the Trash. Click Move to Trash, then contact the software developer to see if a software update is available.
• Use safe mode to try to isolate the cause of the issue.
• Reinstall macOS. If the issue continues after reinstalling macOS, check your hardware.

Mac Software Update Locking Up During Restart Windows 7

Check your hardware

Learn how to check your connected devices and other hardware.

Check peripheral devices first

If you don't have any devices attached to your Mac, skip to the next section.

1. Shut down your Mac.
2. Disconnect all peripheral devices, such as hard drives or printers. If you have a desktop Mac, make sure that only a display, keyboard, and mouse or trackpad are connected.
3. Turn on your Mac.
4. Use your Mac for the amount of time that it would usually take for an unexpected restart to occur.
5. If an unexpected restart occurs, follow the steps to check the internal RAM and third-party hardware.
6. If an unexpected restart doesn't occur, turn off the Mac and connect one peripheral device at a time until an unexpected restart occurs.

Check RAM and third-party hardware

Certain models of Mac computers have removable memory (RAM). If you recently installed memory or a hard disk (or SSD), make sure that it's compatible and installed correctly. If possible, remove it and test with the original memory or disk.

Mac Software Update Locking Up During Restart Iphone

Learn more

Mac Software Update Locking Up During Restart Windows 10

• If you continue to experience unexpected restarts, contact Apple Support.
• If your Mac is frequently restarting unexpectedly, it's important to determine the exact steps that lead up to the issue. The next time that your Mac restarts unexpectedly, record the date and time it occurs. These questions might help you diagnose the problem:
  • Was the computer starting up, shutting down, or performing a particular task when the unexpected restart happened?
  • Is the computer restart random, or does it happen every time you do a certain task?
  • Does the restart happen when a specific external device is connected to your Mac or to a specific port?
• Learn what to do if your Mac doesn't turn on or start up.
• Learn about the screens you see when your Mac starts up.